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22/05/2015 News

Reverse Mentoring at Total Turkey


Mentoring, a practice businesses have started to place great emphasis on in recent years, is typically based on the idea of helping new generation employees to adapt to the professional world and benefit from the insights of more experienced employees. Total Oil Turkey, meanwhile, aiming to adapt to the changing times, and to fully understand the technologies and social media in which "Generation Y" is so expert, adopted an unconventional approach. In late 2014 it introduced a “reverse mentoring” programme which allowed its senior management to receive guidance from younger employees about the expectations of younger generations, social media, and the latest trends, etc. As part of the programme, a group of 16 executives aged 33 to 55, consisting of 56% men and 44% women, and a group of younger employees aged 22 to 30, consisting of 38% men and 62% women, came together for a total of 50 hours from November 2014 to February 2015.

During the programme, senior management not only learned about social media but also heard the younger generation’s opinions about how to approach them, as well as listening to and understanding their suggestions; and every idea proposed by the younger employees was evaluated based on its benefits for the company.